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Frequently asked questions
1. How do I view HTML newsletters correctly?
2. Why can I not access some articles or the industry directory?
3. I am having trouble accessing current stories but I am logged in
4. How can I obtain help in accessing any areas of the site?
5. How do I change my personal details?
6. How do I tailor the content I receive from thewealthnet?
7. What is the subscription rate for thewealthnet?
8. How do I subscribe?
9. Who do I contact with subscription questions?
10. How do I order back issues of Tru-Est's magazines?
11. How do I read thewealthnet from my Blackberry?
1. How do I view HTML newsletters correctly?
In Outlook, images might not show up in the HTML newsletter. In order to view the images,
right-click on the vacant image and click "Add Sender to Safe Senders/Domains List."
Click here for a screenshot.
2. Why can I not access some articles or the industry directory?
Some of the content of thewealthnet is only available to paid subscribers, including
special new features, archived material and full company details in the industry directory.
If you would like to take out a subscription, please click here or contact us at
subs@thewealthnet.com or +44 (0)20 7674 0400.
3. I am having trouble accessing current stories but I am logged in
thewealthnet remembers who you are using cookies. Sometimes the cookie becomes "stuck"
with old or incorrect information and may prohibit you from accessing parts of the
site to which you are entitled. If this happens follow the below procedure:
a. Go to www.thewealthnet.com. Look in the upper left hand corner, and log out if it says "Welcome, ...".
b. Go to Tools on your menu bar, then Internet Options. On the first tab, in the middle
section, please click the "Delete Cookies" button, then click OK to the next prompt.
When this has finished, please click "Delete Files" (this deletes tags in your temporary
internet file which are used to help your browser load quicker when you go to a site
you have been to before - it does not delete any files which are critical) and delete
all offline content.
c. Click OK to the Internet Options window.
d. Close all your browser windows, re-open one and go to www.thewealthnet.com and
re-enter your username and password.
4. How can I obtain help in accessing any areas of the site?
If you are having any problems accessing areas of thewealthnet please contact our
help desk on +44 (0)20 7674 0400 or email: support@thewealthnet.com
5. How do I change my personal details?
On the menu Bar click on My Account and follow the instructions on the page
6. How do I tailor the content I receive from thewealthnet?
On the menu Bar click on My Account and follow the instructions on the page
7. What is the subscription rate for thewealthnet?
The single subscription rate is £895 for a single user per year.. Additional corporate
subscriptions are available for a significant discount, as low as £160. Please contact
us for further details about the subscription price which would apply to you.
8. How do I subscribe?
You can request a subscription to thewealthnet in the following ways:
- online at http://www.thewealthnet.com/subscribe.php
- by telephone on +44 (0)20 7674 0410
- by fax on +44 (0)20 7674 0404
- by email to subs@thewealthnet.com - by mail to Subscriptions Department,
thewealthnet, 22 Buckingham Gate, London SW1E 6LB, United Kingdom
You will have restricted access to the site as soon as your order is received
and full access when payment is received.
9. Who do I contact with subscription questions?
If you have questions about your subscription, email subs@thewealthnet.com
10. How do I order back issues of Tru-Est's magazines?
To order back issues, email subs@thewealthnet.com
11. How do I order back issues of Tru-Est's magazines?
To see the step-by-step instructions on reading thewealthnet from your Blackberry, please click here
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POSTAL ADDRESS
thewealthnet
22 Buckingham Gate
London
SW1E 6LB
United Kingdom |
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KEY CONTACTS
| News Editor |
| James Grant-Morris | +44 (0)20 7674 0412 |
| CEO and Editor-in-Chief |
| James Anderson | +44 (0)20 7674 0400 |
| Head of Business Development |
| Edward Hicks | +44 (0)20 7674 0409 |
| Head of E-Business & IT |
| Natalie Bennett | +44 (0) 20 7674 0410 |
| Subscription Sales |
| Chris Bartlett | +44 (0)20 7674 0407 |
| Subscription Renewals |
| Jocelyn Dickinson | +44 (0)20 7674 0421 |
| Marketing |
| Sue Fisher | +44 (0)20 7674 0405 |
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EMAIL ADDRESSES
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