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Frequently asked questions

1. How do I view HTML newsletters correctly?
2. Why can I not access some articles?
3. I am having trouble accessing current stories but I am logged in
4. How can I obtain help in accessing any areas of the site?
5. How do I change my personal details?
6. How do I tailor the content I receive from thewealthnet?
7. How do I subscribe?
8. Who do I contact with subscription questions?

1. How do I view HTML newsletters correctly?
In Outlook, images might not show up in the HTML newsletter. In order to view the images, right-click on the vacant image and click "Add Sender to Safe Senders/Domains List."

2. Why can I not access some articles?
Some of the content of thewealthnet is only available to paid subscribers, including special new features and archived materials. If you would like to take out a subscription, please click here or contact us at subs@thewealthnet.com .

3. I am having trouble accessing current stories but I am logged in
thewealthnet remembers who you are using cookies. Sometimes the cookie becomes "stuck" with old or incorrect information and may prohibit you from accessing parts of the site to which you are entitled. If this happens follow the below procedure:

a. Go to www.thewealthnet.com. Look in the upper left hand corner, and log out if it says "Welcome, ...".
b. Go to Tools on your menu bar, then Internet Options. On the first tab, in the middle section, please click the "Delete Cookies" button, then click OK to the next prompt. When this has finished, please click "Delete Files" (this deletes tags in your temporary internet file which are used to help your browser load quicker when you go to a site you have been to before - it does not delete any files which are critical) and delete all offline content.
c. Click OK to the Internet Options window.
d. Close all your browser windows, re-open one and go to www.thewealthnet.com and re-enter your username and password.

4. How can I obtain help in accessing any areas of the site?
If you are having any problems accessing areas of thewealthnet please contact our help desk on support@thewealthnet.com

5. How do I change my personal details?
On the menu Bar click on My Account and follow the instructions on the page

6. How do I tailor the content I receive from thewealthnet?
On the menu Bar click on My Account and follow the instructions on the page

7. How do I subscribe?
You can request a subscription to thewealthnet in the following ways:

- online at http://www.thewealthnet.com/subscribe.php
- by telephone on +44 (0) 207 869 8043
- by email to subs@thewealthnet.com
- by mail to Subscriptions Department,

thewealthnet
50 Broadway
St.James Park
SW1H 0RG
United Kingdom

You will have restricted access to the site as soon as your order is received and full access when payment is received.

8. Who do I contact with subscription questions?
If you have questions about your subscription, email subs@thewealthnet.com

 

POSTAL ADDRESS

PAM Insight
50 Broadway
St.James Park
SW1H 0RG
United Kingdom

Tel: +44 (0) 207 869 8043

KEY CONTACTS

Group Editor
Tristan Blythetblythe@paminsight.com
Editor-at-Large
Ian Ortoniorton@paminsight.com
International Editor
John Evansjevans@paminsight.com
Senior Sales & Marketing Executive
Simon Wanswan@paminsight.com
Accounts
Adam Middleton-Pinkamiddleton-pink@paminsight.com
Managing Director (UK)
Edward Hicksehicks@paminsight.com
Founder & Editor-in-Chief, PAM Insight International
James Andersonjanderson@paminsight.com

EMAIL ADDRESSES

Editorial
news@thewealthnet.com

Article Reprints
liz@rl-centre.com

Subscription Sales
subs@thewealthnet.com

Subscription Renewals
subsrenewals@thewealthnet.com

Technical Support
support@thewealthnet.com

Advertising
advertising@thewealthnet.com

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